O’Dwyer’s PR news recently wrote about Milldam’s newest service offering that helps data center developers bridge the gap between with local communities throughout North America. Check out the article here
Post Tagged with: "crisis communications"
Data Center Knowledge Speaks to Milldam’s President About The Increased Public Pushback and The Importance of Data Center Community Relations
Data Center knowledge recently spoke with Milldam’s President, Adam Waitkunas about the increased pushback of data center development and the importance of data center community relations and engagement. In the piece, Adam highlights the need for data center developers to engage at the local level and have a community relations plan for each development. With each community comes a different set of challenges. You can read the full piece here
October Newsletter Released!
Revisiting Data Center Crisis Communications Yesterday, we released the October edition of the Milldam Monthly. This month’s newsletter highlighted the importance of preparing for a crisis. Facebook’s recent outage has renewed the industry’s attention to data center downtime and how outages are handled. Getting in front of a negative story while keeping the lines of communication open for all stakeholders, and ensuring that employees are not going rogue can help lessen the blow to corporate […]
The Facebook Outage and Data Center Crisis Communications
The importance of being prepared for a crisis! By Amanda Brooks Last week on Monday, October 4, Facebook, Instagram, and WhatsApp went down for six hours and three billion people were affected from all corners of the world. Facebook went down for a bit on Thursday, October 8 as well. “I don’t know If I’ve seen an outage like this before from a major internet firm,” said Doug Madory, director of internet analysis at network […]
The Importance of Los Angeles Crisis Communications
Is your company prepared for a crisis? Tips on communicating during tumultuous times. By Amanda Brooks How does Los Angeles communicate during a crisis? If the last year has taught us anything, it is that everything can change in the blink of an eye. This year has featured many PR nightmares that have surfaced in the media, creating negative reputations for companies across the globe. As one adverse scenario leads to another, the overall culture, […]
January Newsletter Released
Today, we released our January Newsletter with a focus on getting back to in-person events and the psychological and business development benefits inherent in these traditional gatherings. After seeing a number of in-person events scheduled for late summer and early fall, I remain optimistic that we will be back to business as usual before too long. This month’s newsletter also revisits the necessity for data center companies (colos & vendors) to develop a crisis communications […]
Time for The Data Center Industry to Adopt Crisis Communications Planning
Having a crisis communications plan and being able to implement it is akin to an insurance policy for your organization’s reputation. Over the last several years, we have seen numerous critical infrastructure providers and others throughout the data center ecosystem demonstrate a lack of communications preparedness when a serious event takes place.
Hollywood: Crisis Communications is More than Issuing a Statement
Current News Cycle Shows Why Actionable Results Are Imperative In an earlier blog post, I wrote about the importance of having a crisis communications plan and the basics of implementation. Even if you or your organization are not expecting a crisis (who is?) one will likely occur and your executives will need to spring into action. After all, you will be judged not only by your response but by the measurable actions your organization has […]
Public PR Crises: How to Respond
This year has featured a variety of PR nightmares that have surfaced in the media, creating negative reputations for companies across the globe. As one adverse scenario leads to another, the overall culture, mission and values of businesses rapidly become destroyed as information is interpreted (or misinterpreted) by the public. For instance, the recent United Airlines controversy began with the mistreatment of a passenger. Less than three weeks after this incident, a new story about […]
United We Stand in the Face of Recent PR Disasters
It can’t have escaped your notice that several of today’s most recognizable names are sorely in need of some positive PR: Pepsi, United, and Sean Spicer. In solidarity with PR teams all over the world that are cringing at these parties’ recent debacles, today’s blog will examine the PR landscape that did and should surround these three incidents. First, a review of what happened: Pepsi Capitalizing on real protests, making light of weighty historical moments, […]
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